IT Support is Vital to Keep Your Business Running

Businesses both big and small rely on computer systems to keep their production running smoothly and staff working productively. Unfortunately if valuable computer equipment isn’t serviced regularly them systems can fail, leading to very expensive down time for business due to loss of revenue while the issues is identified and rectified. The best way to keep your business running smoothly is by incorporating preventative maintenance by your trusted IT support professionals.

When computer systems fail they can have disastrous consequences as experienced in the United States earlier this month. Three major corporations systems all failed on the same morning. Initially cyber hackers were blamed for the “coordinated attack” but this theory was denounced by authorities as the computer failures were completely different and were a result of internal malfunctions and server overloads.

United Airlines had to ground all flights temporarily due to a network connectivity issue with their computers being unable to communicate with each other. Everything from checking in to booking systems were down for over an hour. This threw staff and passengers into chaos with disrupted travel plans and people missing their connecting flights.

Not long after this incident, the New York Stock Exchange were forced to suspend trading for around 4 hours due to an internal technical problem which was revealed to be a configuration issue. This technical glitch certainly didn’t help investor confidence. The next system to fail was at the Wall Street Journal’s website, with speculation that server overload was the main cause. Large amounts of online traffic tried to access the Journals site after the NY Stock Exchange’s forced closure.

It’s astonishing that such large businesses can have computer system failures. Situations like these highlight the importance of computer maintenance to help prevent this happening to your business. IT support Melbourne can assist with preventative maintenance to ensure your computer system is kept up to date and any issues are identified quickly and fixed before they become a major problem.

A professional IT support consultant can help support your business by ensuring:

• that your backup system is working properly
• virus protection is functioning and up to date
• setting up a reliable firewall
• update your system with the most current security patches

All of the above features are essential to keep your business protected online and if anything were to occur unexpectedly, there would be the most up to date backups available to get your system up and running in no time.