Cisco Phone Systems for your Office

Despite the prolific use of emails and instant messaging services in the modern world, every company still needs to have the capability to make and receive phone calls. The Cisco phone system is widely regarded as the best on the market thanks to its flexibility, its affordability and its vast range of functions. If you’re interested in investing in one of these systems, contact CTRL I.T. to take advantage of our IT support and Cisco configuration services.

But firstly, let’s take a look at what the Cisco phone system can offer you and your company. All packages come with the basic functions including the physical phone systems themselves, messaging, routing and security for the software. More extensive systems include conferencing and video capabilities, amongst other superior services. CTRL I.T. has experience with Cisco configuration across the board and can offer ongoing IT support as well.

So why choose a Cisco phone system above all others? With over 30 years of experience and a reputation for leading the field when it comes to technological developments, Cisco offers its customers the best of the best at any one time. Their equipment also has built in IT support and security and the entire system is considered very simplistic to use and understand. One of Cisco’s other strong selling point is the flexibility of their packages. It’s possible to build a phone system perfectly tailored to your company’s needs. This way you’re not paying for services you won’t use and you can be guaranteed to receive the capabilities which you do need.

Why don’t I just use a regular phone system? we hear you ask. Well, a Cisco phone system is not only significantly more powerful than your home phone system but it is also much more cost-effective to actually invest in a complete Cisco configuration. Not only does this ensure all of your phones are correctly connected but services such as IT support will be made immeasurably easier. Plus, although it may sound complex, Cisco phone systems are very user-friendly, equipped with a single interface your staff members will master quickly and efficiently. They’re powerful machines but most of that power is hidden, working tirelessly for you behind the scenes and offering you unlimited IT support when it comes to connecting within and outside your office walls.

With a wide variety of packages to choose from there’s a Cisco phone system for any sized company, no matter what style of working environment you utilise. And if you’re currently unhappy with your phone system and are thinking of doing away with it, don’t! This kind of direct contact between customers and businesses is fundamental to good customer service and helps to build a relationship with your clients. Contactable, personal companies are always held in higher regard than those which hide behind websites and automated recordings. Colleagues too are better able to collaborate and work together across multiple departments and disciplines when they are in direct contact. Phones are sometimes the only way to communicate effectively.

If you’re interested in a Cisco phone system and would like CTRL I.T. to offer our IT support and experience in Cisco configuration, call us today to arrange an appointment with one of our advisors so we can begin conversing about what Cisco package is right for you.

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Cisco phone system
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IT Support is Vital to Keep Your Business Running

Businesses both big and small rely on computer systems to keep their production running smoothly and staff working productively. Unfortunately if valuable computer equipment isn’t serviced regularly them systems can fail, leading to very expensive down time for business due to loss of revenue while the issues is identified and rectified. The best way to keep your business running smoothly is by incorporating preventative maintenance by your trusted IT support professionals.

When computer systems fail they can have disastrous consequences as experienced in the United States earlier this month. Three major corporations systems all failed on the same morning. Initially cyber hackers were blamed for the “coordinated attack” but this theory was denounced by authorities as the computer failures were completely different and were a result of internal malfunctions and server overloads.

United Airlines had to ground all flights temporarily due to a network connectivity issue with their computers being unable to communicate with each other. Everything from checking in to booking systems were down for over an hour.  This threw staff and passengers into chaos with disrupted travel plans and people missing their connecting flights.

Not long after this incident, the New York Stock Exchange were forced to suspend trading  for around 4 hours due to an internal  technical problem which was revealed to be a configuration issue. This technical glitch certainly didn’t help investor confidence. The next system to fail was at the Wall Street Journal’s website, with speculation that server overload was the main cause. Large amounts of online traffic tried to access the Journals site after the NY Stock Exchange’s forced closure.

It’s astonishing that such large businesses can have computer system failures. Situations like these highlight the importance of computer maintenance to help prevent this happening to your business. IT Support Melbourne can assist with preventative maintenance to ensure your computer system is kept up to date and any issues are identified quickly and fixed before they become a major problem.

A professional IT Support consultant can help support your business by ensuring:

  • that your backup system is working properly
  • virus protection is functioning and up to date
  • setting up a reliable firewall
  • update your system with the most current security patches

All of the above features are essential to keep your business protected online and if anything were to occur unexpectedly, there would be the most up to date backups available to get your system up and running in no time.

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